1300 I Street, NW, Suite 825, Washington, DC 20005
NOSSCR is only as strong its members, and we are grateful for your collective responsiveness. Recently we asked for your SSA call wait time experiences. The results of that survey were immediately and directly shared with Commissioner O’Malley and his SecurityStat team and are included below.
As the Commissioner strives to improve customer service agency-wide, NOSSCR’s capacity to quickly provide valuable representative data like this is crucial.
